Meet Our Staff

Sylvan Valley Dental staff

Patricia O.
Office Manager

I joined Dr. Lorch and his team in 2014. Since then my job has evolved from front desk to Office Manager/Insurance Coordinator. I love my job and my coworkers! It is an honor to work with a team that truly cares about their patients!.  I work with patients daily to help them understand their insurance and how to maximize their benefits as well as their payment goals.

I am married to my best friend. We are blessed with 2 amazing children, a daughter-in-law, a son-in-law and 3 grandchildren. I love spending time with family, being involved with my church, babysitting my grandchildren and taking long road trips with my husband.



Heather P.
Front Desk

I was born in Palm Harbor FL, and moved to Maggie Valley early in my childhood. I am married to my husband Jesse, a Brevard native.  We have two sons, Brayton and Kipton. We love spending time at the ball fields or gyms, watching our children play. I love to help people and I am eager to assist patients with any questions they may have. 


Pam R.
Office Assistant

I joined SVD in June of 2018, I am a native of Transylvania County. God has blessed me with an awesome friend and husband (Ernie) to whom I’ve been married to for 33 years. We have a beautiful daughter, Courtney and a great son-in-law, Michael. Ernie and I enjoy camping, riding the golf cart, going to the lake and most of all spending time with our family.



Maxine G., CDA
Clinical Manager

I have been working as an assistant for 27 years. During all the years the patents have become friends and extended family that I look forward to seeing at each visit.  I have been married for 37 years to my wonderful husband, Kelley. We have one son, Mason who is a Graduate of Clemson University with an Industrial Engineering degree.  My husband and I love to hike, bike and Jeep Ride with friends.


Erin S., CDA

My love for adventure and outdoors brought my husband Trevor and I to the mountains. We made Brevard our home in 2018 when we moved from Petoskey, MI.  We spend the majority of our time with our dog Jetta. My husband and I are either biking, hiking or just hanging with friends.  I have been a dental assistant since March, 2005. I began working with Dr. Lorch in March, 2018.  My goal is to make you, the patient, feel as comfortable as possible in otherwise an uncomfortable situation.  I look forward to helping you “keep smiling.”


Valorie H., CDA

Born and raised in the beautiful mountains of Brevard, NC, I earned my Associates Degree in Science at Blue Ridge Community College and graduated with honors from AB-Tech’s Dental Assisting program. I am married to my wonderful husband Josh and have three children – Mya, kaylee and Joshua Jr.  I enjoy making people laugh, playing spades and going to the lake to camp with my family.  My goal with every patient is to communicate the importance of oral health; to help each patient find their smile again. 


Anna P., RDH

I love being a dental hygienist because I love getting to know people. I love being able to make a difference in their health as well. 

I received my Associates in Applied Science degree from Tri-County Technical College and my Dental Hygiene degree from Greenville Technical College. I have been married to my wonderful husband Mack Phillips for two and a half years and reside in Hendersonville, NC with our sweet black cat- “Night”.  In my spare time I enjoy spending time with my family and working on our new house.