Meet Our Staff

Patricia O.
Office Manager
I joined Dr. Lorch and his team in 2014. Since then my job has evolved from front desk to Office Manager/Insurance Coordinator. I love my job and my coworkers! It is an honor to work with a team that truly cares about their patients!. I work with patients daily to help them understand their insurance and how to maximize their benefits as well as their payment goals.
I am married to my best friend. We are blessed with 2 amazing children, a daughter-in-law, a son-in-law and 3 grandchildren. I love spending time with family, being involved with my church, babysitting my grandchildren and taking long road trips with my husband.
Heather P.
Front Desk
I was born in Palm Harbor FL, and moved to Maggie Valley early in my childhood. I am married to my husband Jesse, a Brevard native. We have two sons, Brayton and Kipton. We love spending time at the ball fields or gyms, watching our children play. I love to help people and I am eager to assist patients with any questions they may have.
Pam R.
Office Assistant
I joined SVD in June of 2018, I am a native of Transylvania County. God has blessed me with an awesome friend and husband (Ernie) to whom I’ve been married to for 33 years. We have a beautiful daughter, Courtney and a great son-in-law, Michael. Ernie and I enjoy camping, riding the golf cart, going to the lake and most of all spending time with our family.
Maxine G., CDA
Clinical Manager
I have been working as an assistant for 27 years. During all the years the patents have become friends and extended family that I look forward to seeing at each visit. I have been married for 37 years to my wonderful husband, Kelley. We have one son, Mason who is a Graduate of Clemson University with an Industrial Engineering degree. My husband and I love to hike, bike and Jeep Ride with friends.
Erin S., CDA
My love for adventure and outdoors brought my husband Trevor and I to the mountains. We made Brevard our home in 2018 when we moved from Petoskey, MI. We spend the majority of our time with our dog Jetta. My husband and I are either biking, hiking or just hanging with friends. I have been a dental assistant since March, 2005. I began working with Dr. Lorch in March, 2018. My goal is to make you, the patient, feel as comfortable as possible in otherwise an uncomfortable situation. I look forward to helping you “keep smiling.”
Valorie H., CDA
Born and raised in the beautiful mountains of Brevard, NC, I earned my Associates Degree in Science at Blue Ridge Community College and graduated with honors from AB-Tech’s Dental Assisting program. I am married to my wonderful husband Josh and have three children – Mya, kaylee and Joshua Jr. I enjoy making people laugh, playing spades and going to the lake to camp with my family. My goal with every patient is to communicate the importance of oral health; to help each patient find their smile again.
Anna P., RDH
I love being a dental hygienist because I love getting to know people. I love being able to make a difference in their health as well.
I received my Associates in Applied Science degree from Tri-County Technical College and my Dental Hygiene degree from Greenville Technical College. I have been married to my wonderful husband Mack Phillips for two and a half years and reside in Hendersonville, NC with our sweet black cat- “Night”. In my spare time I enjoy spending time with my family and working on our new house.